Privacy Policy

1. Introduction

Stratum.Earth ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stratum.earth or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. We operate under applicable data protection laws including the Indian Personal Data Protection Act and EU General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information you provide directly, including:

• Contact details (name, email address, phone number, organisation)
• Professional information (job title, country, area of interest)
• Communications you send via our contact forms
• Payment and billing information for product purchases
• Newsletter subscription data

We also automatically collect technical data including IP addresses, browser type, device identifiers, pages visited, and time spent on pages through standard web analytics tools.

3. How We Use Your Information

We use your data to:

• Respond to your enquiries and provide requested services
• Process product orders and deliver purchased datasets
• Send newsletters and marketing communications (with consent)
• Improve our website, products, and services
• Comply with legal obligations
• Prevent fraud and ensure website security

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist in operating our business (email providers, analytics, payment processors)
• Professional advisers (lawyers, accountants) under confidentiality obligations
• Regulatory authorities where required by law

Any third parties we work with are required to respect the security of your data and treat it in accordance with applicable law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.

6. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. These include essential cookies (necessary for site function), analytics cookies (to understand usage patterns), and preference cookies (to remember your settings).

You can control cookie settings through your browser. Disabling certain cookies may affect site functionality.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request that we limit how we process your data
• Portability: Request transfer of your data in a structured format
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw any consent previously given

To exercise these rights, contact us at privacy@stratum.earth.

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or to comply with legal obligations. Contact form data is retained for 3 years. Newsletter subscriber data is retained until you unsubscribe. Transaction records are retained for 7 years for accounting purposes.

9. Contact Us

For any privacy-related queries or to exercise your rights, please contact our Data Protection Officer:

Email: privacy@stratum.earth
Postal: Stratum.Earth, Bengaluru, Karnataka, India 560001

If you are a resident of the European Union, you also have the right to lodge a complaint with your local data protection authority.